Refunds

Our Policy

Per Rive’s Terms of Service, fees are non-refundable. If you cancel your subscription, you keep access until the end of your current billing period—we just won’t renew it.

Billing Errors

If you were charged incorrectly (duplicate charge, charged after cancellation, wrong amount), email [e-mail] with:

• Your account email
• Date and amount of the charge
• What went wrong

We’ll investigate and fix any legitimate billing errors.

Before You Upgrade

If you’re not sure Rive is right for you:

• Use the free plan first to test it out
• Start with monthly instead of annual if you want flexibility
• Double-check you’re upgrading the right workspace

Questions? [e-mail]